Our Story
We began our exciting journey in response to a significant crisis that unexpectedly unfolded in Western Australia when the largest third-party logistics (3PL) provider for furniture and bedding suddenly collapsed.
Recognising the urgent and pressing need for a reliable and effective logistics solution, we quickly rallied the invaluable support of the biggest furniture, office and bedding suppliers in Australia, along with their established, market-leading retailers who shared our vision for a brighter future. Together, we laid the strong foundation for a fresh start, driven by a steadfast commitment to creating a service that truly exceeds expectations and meets the diverse needs of the local community we’re apart of.
At the heart of our approach is a strong customer-centric philosophy that naturally guides every decision we make and shapes our everyday actions. We prioritise the end customer over corporate profits, firmly understanding that a stellar customer experience not only fosters enduring loyalty but also encourages delightful repeat business from satisfied customers. By consistently putting customers first, we not only enhance overall satisfaction but also drive increased revenue for our valued clients and elevate standards across the entire industry as a whole.
Our tailored solutions are thoughtfully designed with the aim of providing seamless logistics and distribution services that align perfectly with the unique needs of both wholesale suppliers and retailers. In doing so, we contribute significantly to building lasting relationships, strengthening the community, and ensuring that every stakeholder truly benefits from our unwavering commitment to excellence in service and reliability.
With the exceptional team we have created, regarded as some of the best in Western Australia, we collectively boast decades of rich experience, featuring friendly faces that are well known throughout the industry, which allows us to be proudly considered the A-Team in warehousing and distribution, always ready to tackle any challenge that comes our way.
Our Furture
At Retail Distribution Group, we are wholeheartedly dedicated to becoming the premier service provider for furniture and bedding suppliers throughout the beautiful region of Western Australia.
Our vision is refreshingly simple yet powerful: to build and nurture strong, positive relationships with the retail outlets that consistently rely on us for their diverse inventory needs. We understand that success in this highly competitive market hinges not just on the prompt delivery of products but also on providing exceptional, personalised service that our valued clients can depend upon consistently, day in and day out.
Our unwavering commitment to excellence means we don’t aim merely to be the biggest player in the industry, but rather to be the best, always prioritising quality over quantity in everything we do. We genuinely want every supplier to see us as their first choice, the trusted partner they rely on to help them not only thrive but also grow in an ever-evolving market landscape.
By deeply understanding the unique challenges and specific requirements of the furniture and bedding sector, we meticulously tailor our services to meet the distinct needs of each of our clients, ensuring smooth operations and timely deliveries without fail—every single time. As part of our ambitious growth strategy, we also have exciting plans to expand into the eastern states, which will bring our outstanding service to an even wider network of stores and customers across Australia.
This expansion will enable us to effectively manage our suppliers' stock in regions where they may not currently have a presence, thereby ensuring unmatched consistency and reliability across the nation. Join us on this exciting journey as we strive to create the ultimate partnership experience for both suppliers and retailers alike.
With Retail Distribution Group by your side, success is just around the corner, waiting to be achieved together with enthusiasm and optimism.
Our Team
At Retail Distribution Group, we pride ourselves on our dedicated team, which is the backbone of our success.
Our exceptional administration group meticulously crafts efficient processes, ensuring that our operations run seamlessly.
Our warehouse leaders exemplify hard work and dedication, accomplishing remarkable tasks day in and day out.
Each team member’s commitment to providing tailored and outstanding service is what allows us to deliver excellent solutions to our valued clients consistently.
We are passionate about creating an environment that encourages collaboration and innovation, making us a reliable partner in the warehousing and distribution industry.
